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Policy

Policy Statement:

At Earnest Immigration, we are committed to providing efficient and reliable immigration services to our clients while upholding the highest standards of professionalism and confidentiality. This policy outlines the guidelines for the review of immigration applications by clients.

Scope:

This policy applies to all clients of Earnest Immigration who seek to review their immigration applications within our premises.

Policy:

One-Time Review: Clients are entitled to review their immigration applications only once within the premises of Earnest Immigration. Subsequent reviews or revisions will not be accommodated under normal circumstances.

Comprehensive Review: During the review session, clients will have the opportunity to thoroughly examine their immigration applications under the guidance of our authorized staff members. This includes reviewing the completeness and accuracy of the information provided in the application forms and supporting documents.

Confidentiality: Clients are reminded that all information contained in their immigration applications is strictly confidential. Therefore, The application will only be shared with the applicant to maintain confidentiality.

Electronic Access: To facilitate the review process, clients may access their immigration applications electronically through secure digital platforms provided by Earnest Immigration. This ensures convenience while maintaining the confidentiality and integrity of the application materials.

Guidance and Assistance: Our staff members will be available to provide guidance and assistance to clients during the review process. Clients are encouraged to seek clarification on any aspects of their applications to ensure accuracy and compliance with immigration regulations.

Documentation: Clients may make notes or annotations on their immigration applications during the review session. They must provide notes to the case manager for any modifications. The applicant will not be permitted to alter the original applications themselves.

No Copies: Earnest Immigration will not provide hard copies of immigration applications to clients for any purpose other than review within our premises. This policy is enforced to safeguard the confidentiality and integrity of the application materials.

Enforcement:

Clients who violate this policy may be subject to termination of services and forfeiture of fees paid for immigration services rendered by Earnest Immigration.

Review and Revision:

This policy will be reviewed periodically to ensure its effectiveness and alignment with legal and regulatory requirements. Any proposed revisions will be subject to approval by the management of Earnest Immigration.

Approval:

This policy is effective as of 01st May, 2023 and has been approved by Amanjit K. Verma, RCIC-Director at Earnest Immigration.

We do not provide returns or refunds for any of our services. Once a service is provided, it is considered final, and we do not offer any returns or refunds. We appreciate your understanding in this matter. Thank you for choosing our services.

Shipping & Delivery

Last Updated: 6th June 2024

Welcome to Earnest Immigration! As a dedicated immigration service provider, we ensure that our clients receive timely and efficient delivery of services. This policy outlines how we manage the delivery of our services to you.

1. Digital Delivery of Services

  • Document Handling: All immigration-related documents prepared or received during your case handling will be delivered electronically via email or through a secure client portal. We ensure that all documents are sent in PDF format unless otherwise requested.
  • Service Timeline: Specific timelines for the delivery of services will be communicated to you at the commencement of the service agreement. Timelines may vary based on the complexity of your case and the responsiveness of third-party entities like government offices.

2. Virtual Consultations

  • Scheduling: Consultations are provided via video conferencing or telephone. Links to virtual meetings will be sent in advance to the email address provided by you.
  • Rescheduling: If you need to reschedule a consultation, please contact us at least 24 hours in advance to avoid any potential delays in your service delivery.

3. Modifications to Service Delivery

  • Changes to the agreed service delivery method will be communicated and confirmed via email or direct communication.

4. Client Responsibilities

  • To ensure timely delivery of our services, clients are responsible for providing all necessary documents and information promptly as requested.
  • Clients must maintain active contact information and notify us of any changes in their contact details.

5. Security and Confidentiality

  • We prioritize the security and confidentiality of your information. Our digital delivery methods are secured with industry-standard encryption.

6. Feedback

  • We welcome your feedback on our service delivery. Please let us know how we can improve by contacting [Customer Service Email/Phone].

7. Updates to This Policy

  • Earnest Immigration reserves the right to modify this delivery policy. All updates will be posted on our website and effective immediately upon posting.

Thank you for choosing Earnest Immigration for your immigration needs. We are committed to providing you with exceptional service in a timely and professional manner.

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811, Erie Street East, Windsor ON, N9A 3Y5

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+1-519-991-4419

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Earnest Immigration is your solid support and guide in your Candid Canadian dream. A licensed Immigration Consultancy firm headquartered in Ontario, Canada, we understand how crucial immigration decisions are. With us, you have one less thing to worry about.

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